<div dir="ltr"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Dear Hotties, </span></font><font><br></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><br></span></font></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Building a healthy, productive community is exciting. Our work is internationally recognized. Last year we wrote the membership code of conduct. As we grow, we aim to improve our common understandings with each other. To help with this, the Board and Membership Chair have been writing about how to resolve issues that may arise turning to health and collaboration as our guiding focus. The very nature of our work is often tense and fast-paced. We know that sometimes we disagree or misunderstand each other. </span></font></p><font><br></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Some of the key messages that we hope all of us can agree upon:</span></font></p><font><br></font><div dir="ltr" style="margin-left:0pt"><table style="border:medium none;border-collapse:collapse"><colgroup><col width="601"></colgroup><tbody><tr style="height:27px"><td style="border-width:1px;border-style:solid;border-color:rgb(204,204,204) rgb(0,0,0) rgb(0,0,0);vertical-align:bottom;padding:3px"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Step Back, Contemplate, Take an email/conversation time out (1 hour, 1 day)</span></font></p></td></tr><tr style="height:0px"><td style="border-width:1px;border-style:solid;border-color:rgb(0,0,0);vertical-align:bottom;padding:3px"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Pausing, Breathing time</span></font></p></td></tr><tr style="height:0px"><td style="border-width:1px;border-style:solid;border-color:rgb(0,0,0);vertical-align:bottom;padding:3px"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Ask clarifying questions, recognize differences in opinion, language, and culture</span></font></p></td></tr><tr style="height:0px"><td style="border-width:1px;border-style:solid;border-color:rgb(0,0,0);vertical-align:bottom;padding:3px"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Name and identify "escalation" or provocative" statements</span></font></p></td></tr><tr style="height:0px"><td style="border-width:1px;border-style:solid;border-color:rgb(0,0,0);vertical-align:bottom;padding:3px"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Board members are expected to be leaders supporting good conduct</span></font></p></td></tr><tr style="height:0px"><td style="border-width:1px;border-style:solid;border-color:rgb(0,0,0);vertical-align:bottom;padding:3px"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Review <a href="http://cnvc.org">cnvc.org</a> Communications basics: an overview of non-violent communications</span></font></p></td></tr><tr style="height:0px"><td style="border-width:1px;border-style:solid;border-color:rgb(0,0,0);vertical-align:bottom;padding:3px"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">"Encourage respect, professionalism, and "fun".</span></font></p></td></tr></tbody></table></div><font><br></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Here are some supporting documents:</span></font></p><font><br></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">HOT Membership Code of Conduct: </span><a href="http://wiki.openstreetmap.org/w/images/2/2f/HOT_Membership_Code--proposal_for_annual_meeting_2014.pdf" style="text-decoration:none"><span style="font-family:Arial;color:rgb(17,85,204);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline">http://wiki.openstreetmap.org/w/images/2/2f/HOT_Membership_Code--proposal_for_annual_meeting_2014.pdf</span></a></font></p><font><br></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">OSM Etiquette Guide: </span><a href="http://wiki.openstreetmap.org/wiki/Etiquette" style="text-decoration:none"><span style="font-family:Arial;color:rgb(17,85,204);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline">http://wiki.openstreetmap.org/wiki/Etiquette</span></a></font></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">OSM Community Code of Conduct:</span><a href="https://wiki.openstreetmap.org/wiki/Community_Code_of_Conduct_(Draft)" style="text-decoration:none"><span style="font-family:Arial;color:rgb(17,85,204);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline">https://wiki.openstreetmap.org/wiki/Community_Code_of_Conduct_(Draft)</span></a><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"> </span></font></p><font><br></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">In an effort to keep evolving, the Community Working group will be reviewing this process during our upcoming meeting. We welcome your input to help us infuse HOT with positive ways to better communicate. </span></font></p><br><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Your input is most welcome:</span></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><a href="https://docs.google.com/a/hotosm.org/document/d/1IB1e039JhSQ5xIwi1f6-8wkSDZitKOGUE6GpOUN78QM/edit#">https://docs.google.com/a/hotosm.org/document/d/1IB1e039JhSQ5xIwi1f6-8wkSDZitKOGUE6GpOUN78QM/edit#</a></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><br></p><p style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">(Special thanks to Gunner from Aspiration for his guidance.)<br></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"></span></font></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><br></span></font></p><font><br></font><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Thanks,</span></font></p><font><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><br class=""></span></font><span style="font-size:15px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><font>Russell and Heather<br></font><br></span><div>Heather Leson<br><a href="mailto:heatherleson@gmail.com" target="_blank">heatherleson@gmail.com</a><br>Twitter: HeatherLeson <br>Blog: <a href="http://textontechs.com" target="_blank">textontechs.com</a><br></div>
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