<p>Would it be possible to have a "self-service" which includes a drop-down and/or text box for the reason and enqueues an email containing that data?</p>

<p>I'm just thinking that it would streamline the service, and take out a point of manual intervention. Hopefully the information content would be the same.</p>

<p>On a side note - are we keeping a record of the reasons why people request deletion? Is that published anywhere?</p>

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