<p>So I think we have different definitions of support which is leading to confusion.</p>
<p>I view support as providing advice on how to fix something and anything which requires making a change to the repository as being a bug report.</p>
<p>Unfortunately while that is generally possible for manual installations, by providing instructions on how to workaround anything that is missing from the instructions, it isn't generally possible for vagrant or docker because there is no way to manually intervene to workaround any errors.</p>
<p>I was genuinely attempting to provide support here by advising not to use the vagrant method, which is why I closed it, but I should probably have turned the ticket into a bug report instead.</p>

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