<p></p>
<p>Well if there's a bug in the code then this would definitely be the right place but we haven't established that (to be honest I don't fully understand what you're saying) and if it's an operational issue with the production database then this isn't the place to deal with.</p>
<p>In any case determining what is going on will require knowing details of the accounts which can't really be discussed in a public forum.</p>

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