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<p>Hi Tony,</p>
<p>If they're brand new to OSM, then they might just be finding out
what the buttons do - it's not always obvious.</p>
<p>You can reactivate notes - I'd just do that. The notes that any
user has changed can be seen from their user page, in this case
<a class="moz-txt-link-freetext" href="https://www.openstreetmap.org/user/Shane%20Sharples/notes">https://www.openstreetmap.org/user/Shane%20Sharples/notes</a> . If
they insist on resolving them again perhaps they need pointing at
the "notes" checkbox in the UI so that they can see the map
without any notes?</p>
<p>Best Regards,</p>
<p>Andy<br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 27/09/2021 11:06, Tony Shield wrote:<br>
</div>
<blockquote type="cite"
cite="mid:9b7a6463-9a26-7d52-6909-3ef1ab4d723a@gmail.com">
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<p>Hi</p>
<p>I received a message ====</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif">Hi,</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif"><a target="_blank" rel="noopener"
style="text-decoration: none; color: #222"
href="https://www.openstreetmap.org/user/Shane%20Sharples"
moz-do-not-send="true"><strong style="text-decoration: none">Shane
Sharples</strong></a> has resolved one of your map notes
near Golden Hill, Leyland, South Ribble, Lancashire, North West
England, England, PR25 3UA, United Kingdom.</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif">More details about the note can be
found at <a href="https://www.openstreetmap.org/note/2678449"
moz-do-not-send="true" class="moz-txt-link-freetext">https://www.openstreetmap.org/note/2678449</a>.</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif"><br>
</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif">On checking it I found no edits to the
map, I also noted that 7 or so other edits in Leyland had been
resolved by this user. This user only joined OSM on 25 September
- 2 days ago - and has no edits to his name. <br>
</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif">I don't know how to undo his resolves,
I would like those notes back so that I can survey them when I
have time or someone edits the map to fix.</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif">I have sent a note to him asking what
he is doing.<br>
</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif">Any other ideas.</p>
<p style="color: black; margin: 0.75em 0; font-family: 'Helvetica
Neue', Arial, Sans-Serif">Tony Shield - TonyS999<br>
</p>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<pre class="moz-quote-pre" wrap="">_______________________________________________
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</pre>
</blockquote>
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