[Mailman] Fwd: --Plume Labs AQI verus other labs AQI CRM:00362240

[Gary Schofield]

Plume labratory Readings on the morning of 9-17-256:

https://air.plumelabs.com/air-quality-in-Guadalajara-gO1t  [*AQI 
27*--FAir "bring the baby out"]. 
https://www.accuweather.com/en/mx/guadalajara/243735/air-quality-index/243735 
[*AQI 128*--unhealthy "keep everyone indoors"].

Again, Plume which reading should we adhere to--something is 
dramatically wrong with your reporting--if someone brings that baby [per 
the Map reading recommendation] when in fact the AQI is 128 [not 27] 
then what kind of responsibility would Plume have for the misinformation?

Please advise.

On 9/15/2026 10:17 AM, Support wrote:
>
> Hello Gary,
>
> We will pass this information on to our Forecasting Team and take a 
> closer look. We value your feedback as it improves our awareness and 
> provides a better forecast and experience for you and the community!
>
>
>
> Unfortunately, we do not have timetables for correspondence. We 
> appreciate your patience and sincerely apologize for any inconvenience
>
> Thank you,
>
> Stephanie
>
> Customer Service
>
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> ------------------- Original Message -------------------
> *From:* Gary Schofield <bigbucks at got.net>;
> *Received:* Tue Sep 15 2026 13:11:00 GMT-0400 (Eastern Daylight Time)
> *Subject:* Fwd: --Plume Labs AQI verus other labs AQI
>
> Could someone please explain the two different AQI for Guadalajara 
> Mexico--both from Plume labs--on 9/13/26 --an AQI of 111 for 
> Accuweather and an AQI of 37 from plume world map--what's going on?  I 
> did send an email to your plume's support
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> Could someone please explain the two different AQI for Guadalajara 
> Mexico--both from Plume labs--on 9/13/26 --an AQI of 111 for 
> Accuweather and an AQI of 37 from plume world map--what's going on?  I 
> did send an email to your plume's support team--posted the AQI reading 
> from a few other sources [including Windy] of whom agreed with the 
> much lower AQI as with plume's world map--I've not heard back--again, 
> what's going on?
>
> -------- Forwarded Message --------
>
> Subject: 	--Plume Labs AQI verus other labs AQI
> Date: 	Wed, 9 Sep 2026 18:19:55 -0700
> From: 	Gary Schofield <bigbucks at got.net>
> To: 	support at plumelabs.com
>
>
>
> Hello Customer support,
>
> I spend time in Mexico in the Guadalajara area --and monitor the air 
> quality via Accuweather.
>
>  I have lately begun to compare Accuweather to other monitoring 
> entities: This site 
> [https://www.aqi.in/au/dashboard/mexico/jalisco/guadalajara-- [9/9/26 
> 6pm pac] is showing a 30 AQI for Guadalajara--Accuweather is showing 
> an AQI of 127]. This Mexican site https://aire.jalisco.gob.mx/ 
> indicates all is "bueno" [under 50 AQI?] with one "acceptable" 
> [https://aire.jalisco.gob.mx/] and then there's "Windy" with an AQI 57 
> at the Guadalajara Airport.
>
> As you can see Accuweather is twice to three times the AQIs of other 
> sites.  Could you please explain--in that the air qualities are 
> essential information for me--and will either make or break a trip.
>
> Regards,
>
> Gary
>
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