[Osmf-talk] Website Issues

[Gregory]

Thanks Grant & team.

What's the best way for people to check there's a known issue?
My reaction is normally to go to Twitter[1] but Craig's email I think was
faster in this case. For OSM issues I'll sometimes load up IRC[2] and see
what people are chatting about. I.e. if you see me there, it's possibly
because I'm getting map withdrawal symptoms.

[1] https://twitter.com/OSM_Tech
[2] https://wiki.openstreetmap.org/wiki/IRC

Gregory (LivingWithDragons)

On Tue, 14 Jun 2022, 16:19 Heather Leson, <heatherleson at gmail.com> wrote:

> Thanks for the updates, Grant
>
>
> Heather
>
> On Tue., Jun. 14, 2022, 16:36 Grant Slater, <openstreetmap at firefishy.com>
> wrote:
>
>> Hi,
>>
>> All services are running again smoothly.
>>
>> Reply per section...
>>
>> On Tue, 14 Jun 2022 at 14:36, Craig Allan <allan at iafrica.com> wrote:
>> >
>> > I got this from the OSM site today. 14 June 2022 13:50 UTC
>> >
>> > "This website is under heavy load (queue full)
>> >
>> > We're sorry, too many people are accessing this website at the same
>> time. We're working on this problem. Please try again later."
>> >>
>> > A denial of service attack?  Resource constrained?
>> >
>>
>> Our systems became overloaded a few minutes ago due to a mass of
>> scraping requests hitting our services from <1% of users.
>> Some API calls are resource intensive to process. We have simple
>> controls in place to limit some of these unacceptable mass requests,
>> but it is a cat and mouse game.
>>
>> > Is there some management decision that the Board needs to be make to
>> reduce or eliminate website congestion.
>> >
>>
>> The board has been very supportive of any budgetary requests from the
>> Operations Group ("sysadmins").
>> With additional time/resource now available* we can plan and build
>> more resilient systems.
>>
>> *:
>> https://blog.openstreetmap.org/2022/05/01/meet-grant-slater-the-openstreetmap-foundation-s-new-senior-site-reliability-engineer/
>>
>> Kind regards,
>>
>> Grant
>>
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>> osmf-talk at openstreetmap.org
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>>
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