[Tagging] customer_service=yes/no - Feature proposal RFC

Mateusz Konieczny matkoniecz at tutanota.com
Thu Aug 6 21:16:36 UTC 2020


Main difference is witching to customer_service=yes/no
from amenity=customer_service

Thanks for all feedback and thanks for edits and comments.


Distinguishing closed office spaces and offices with client service
locations has no standard solution.

Both are currently tagged as office=company, but it seems to me that
there is a clear need to distinguish between:

    a company office where I can walk in and handle issues with
    existing products or services (or maybe buy them)

    a company office closed to outsiders, where workers do not interact
    with walk-ins; people attempting to get inside would be escorted
    out by security

This tag is also likely to be useful for office=government - some are
primarily or partially contact points with public, some are internal
and closed to outsiders.

Current alternative:

Using access tags access=yes/access=customers/access=private - it is
not entirely clear. And in many cases place clearly offers customer
service but nearly all office is still closed to outsiders. Still, it
is a viable alternative.
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