[Tagging] customer_service=yes/no - Feature proposal RFC
Mateusz Konieczny
matkoniecz at tutanota.com
Thu Aug 6 21:16:36 UTC 2020
https://wiki.openstreetmap.org/wiki/Proposed_features/Customer_service
again
Main difference is witching to customer_service=yes/no
from amenity=customer_service
Thanks for all feedback and thanks for edits and comments.
Rationale:
Distinguishing closed office spaces and offices with client service
locations has no standard solution.
Both are currently tagged as office=company, but it seems to me that
there is a clear need to distinguish between:
a company office where I can walk in and handle issues with
existing products or services (or maybe buy them)
a company office closed to outsiders, where workers do not interact
with walk-ins; people attempting to get inside would be escorted
out by security
This tag is also likely to be useful for office=government - some are
primarily or partially contact points with public, some are internal
and closed to outsiders.
Current alternative:
Using access tags access=yes/access=customers/access=private - it is
not entirely clear. And in many cases place clearly offers customer
service but nearly all office is still closed to outsiders. Still, it
is a viable alternative.
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