[Tagging] amenity=customer_service RFC

Volker Schmidt voschix at gmail.com
Thu Jul 23 13:37:04 UTC 2020

You are trying to address a reaIly (numerically) big problem.
I would have thought anything with office=* may need an indication of the
presence or less of customer service.
Most likely anything that is shop=* would implicitly offer customer service.
So for the 700k office=* we need to retrofit an indication, whether they
offer or not customer service.
As I said above, this looks to me like a gigantic task to start with, but I
also see a problem with the proposed tag:
If an office offers customer service I add amenity=customer_service, but
how do I indicate that they don't?
So it would have to be customer_service=yes|no at least.
That would also permit to check which offices have been evaluated by
mappers for the presence or less of customer_service.

On Thu, 23 Jul 2020 at 15:10, Mateusz Konieczny via Tagging <
tagging at openstreetmap.org> wrote:

> Yes, and in such cases shop should be used.
> But in some cases where office=* is used
> there is no known to me tagging scheme
> covering this, such as car of energy
> company customer service location.
> It is place where you may handle overdue
> bill payment plans or attaching new property
> to power network or dispute bill.
> Is there shop tag for that?
> At least in my region people always tag
> it work office, and it seems to not be
> really fitting for shop key.
> 23 Jul 2020, 14:06 by simon at poole.ch:
> Wouldn't most, if not all, cases where this would be used already be
> covered by the corresponding (and likely already in use) shop=* value?
> Am 23.07.2020 um 12:49 schrieb Mateusz Konieczny via Tagging:
> See https://wiki.openstreetmap.org/wiki/Proposed_features/Customer_service
> Feedback, complaints, edits to the page (especially concerning grammar,
> typos and clarity)
> are highly welcomed
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