[talk-au] OSM Attribution Q

forster at ozonline.com.au forster at ozonline.com.au
Thu Aug 18 22:03:21 UTC 2022


And I also reported another attribution error:

From:  	Mapbox Support <support at mapbox.zendesk.com>
To:  	Forster <forster at ozonline.com.au>
Reply-To:  	Mapbox Support <support+id129099 at mapbox.zendesk.com>
Subject:  	Mapbox Support - we received your message

Thanks for contacting Mapbox Support! We've received your message. If  
you have an emergency or see a disruption in service, please see  
http://status.mapbox.com/ for critical updates. If you haven't  
already, check out our great documentation and guides for more  
resources (like our <a href="https://docs.mapbox.com/api/">API  
Documentation</a> and <a href="https://docs.mapbox.com/help/">Help  
pages</a>) -- the answer to your question might just be there!

<b>If you are a Premium, Business, or Essential support plan customer,  
please disregard the following and expect a reply from our team within  
the agreed upon SLAs for your plan.</b>

<b>We are experiencing a high volume of tickets coming in. If you  
haven't purchased one of our <a  
href="https://www.mapbox.com/support#support-plans">support plans</a>,  
we may not be able to respond to your question.</b> For faster help,  
get advice from the larger community of developers building with  
Mapbox by <a href="https://stackoverflow.com/questions/ask">submitting  
your question on Stack Overflow</a> using the <a  
href="https://stackoverflow.com/questions/tagged/mapbox">Mapbox tag</a>.

With our <a  
href="https://account.mapbox.com/subscriptions/">Essential</a>,  
Business or Premium support plans, we guarantee engagement with our  
team within a certain time window - check out our <a  
href="https://www.mapbox.com/support#support-plans">Mapbox Support  
Plans page</a> to learn more.

When contacting the Mapbox Support team directly, <a  
href="https://support.mapbox.com/">tickets opened via our contact  
form</a> will be prioritized over tickets submitted via email.

To ensure the best support experience, we highly recommend using one  
of the above approaches.

Happy mapping!

The Mapbox team

> On Fri, 19 Aug 2022 at 07:42, Graeme Fitzpatrick <graemefitz1 at gmail.com>
> wrote:
>
>>
>> Hi Sergey
>>
>> Thanks for that!
>>
>> I reported it online & received an acknowledgement,
>>
>
> & it was reported via this form:
> https://support.mapbox.com/hc/en-us/requests/new?ticket_form_id=360000308212
>
> Hope that helps?
>
> Thanks
>
> Graeme
>







More information about the Talk-au mailing list