[Talk-gb-westmidlands] Voi scooters being shut down

[Ryan Underwood]

Hi All,

A heads up as this may require some resurveying and removals in the coming
weeks. Voi Scooters has announced they have not acquired a renewal on their
contract with the council for operations in Birmingham, so they will be
removing their parking racks from the 28th February.

I'm aware we have a few mapped which will need attention.

Cheers,
Ryan

(Email copied in below).

---------- Forwarded message ---------
From: Voi Technology <info at trans.voiapp.io>
Date: Fri, Feb 24, 2023 at 4:15 PM
Subject: We're closing our service in Birmingham
To: <runderwood010 at gmail.com>


We are sad to announce we are closing our service in Birmingham on
Wednesday 1st March

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[image: Voi logo]



* It’s been a Voi-yage *

*We are sad to inform you that we will no longer be operating in Birmingham
as of 11.00PM on Tuesday 28th February, 2023.*

Our contract to run the e-scooter trial for West Midlands Combined
Authority has expired and we will be removing our scooters and parking
racks from Birmingham over the coming weeks.

Since September 2020 we have seen 141,000 riders take 2.4 million rides in
the region, covering 3.14 million miles. We are proud of the service we
have delivered and would like to say thank you to all riders who have
hopped on and made the service a success. We’re sorry for any inconvenience
this has caused.

If you are currently subscribed to a Voi Pass we will issue prorated
refunds to all users who have unused minutes or days left on their
subscriptions. Active Voi pass subscriptions will not be renewed.

We remain optimistic about the future of micromobility in the region and
hope to be back to serve riders soon.

If you have any further questions regarding our operations or refunds,
please contact support at voi.com.

Best wishes,
the Voi team

*Voi Technology AB*
2nd Floor National House, 60-66 Wardour Street, London, England, W1F 0TA

You received this email because you’re a registered Voi user. We
occasionally send alerts and notices with account information, planned
outages, system improvements, and important customer-service updates. We’ll
keep them brief and useful. Promise.
<https://ablink.trans.voiapp.io/ls/click?upn=1GLUK0-2BPvaxSlRb8NnYnH7cUH1y-2B7wHc8BF05l0CE8o9AKwmnsl-2FsLN1eu9HPbNooi7b_2pqgPnSvQmK6kDJpr7fBKAjzfxZ-2FQov1xaVPsXAD9k9xoBiaBR2DjLwo3rGgSZCVC86YADjOWcRYeZGlJo5h6Bn-2BKx5JfoI3eAVuMjMXlQ2ze9mrKa83VTJ-2FR2yzFXfCvhEwWO0K77-2BcHgoZ-2FvAdkpMMGdzpHJJuGFhejYK-2FY8JEuKbOL0aXAALIJuwtoQacuyBDD6Kt6kLMDfExCogelB-2FiAOmLvknEnQQ9-2FlzPV9QslrAL1KS8W1uUFIS4K9yRZl-2BtluiNsNRfUVaJlWA6gjoqBB8F0R5vkwH8NLXXNNhHcS44cMm4-2B0zaAPTvXf9nqnBrUMAyTB9abPJ7RNDRyVXchh3CutZJBlHpa-2Fgfu32oXjg2kcjNZVUvrxkgmLMwbWVktNFdhzXLOxMAXc0Sw1ltdqLv5MIZlFN-2FBWsAC01waWOfUTV4f1HNYW1JV2G6qTgCxekMa0d-2BDItgBojKHh5K5-2FPAP8RXKsaGbByRHdjNP0zedO4t30ig2PUxVmsBJZM9GOqVZvIv6ENoBwylULBSmpcyR93dFfniyqs5GF1VNDrAUM49Mpd80M1OaT2FPr-2BK0EJbtvNdA-2BgPBo9LsTmcJX7Gx0WXmaBYrHtLyFo4WG33dhKmkiURMfNyS3-2FPdkZRrDPYz8YnTr6-2BW1ghx4-2FAirTA3E42w6Z9dR5kuf10AoU1en8-2B7DjY39bOOkxyr-2BHHUuhhfoxr-2Bm25hRO-2Fe5WPYNWGebTabnScEXANLac-3D>
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