[Talk-GB] 'Can't load map'

[Tom Hughes]

On 29/09/11 11:29, Peter Miller wrote:

> This problem has popped up from time to time for over 9 months and has
> been discussed on a number of occasions on the lists so I would be
> surprised if there wasn't a ticket for it. If one Googles for 'could
> load map' and 'potlatch' one comes up with a whole long lists of results
> from December 10, April 11, May 11 and now in September 11. Also -- I
> notice that it has been dismissed as an 'obsolete bug' on the wiki.
> http://wiki.openstreetmap.org/wiki/Potlatch_2/Archived_obsolete_Bug_list

I am not aware of any tickets, or any reports of such a problem which 
haven't been adequately explained.

> Correct. I think the actual message is 'couldn't load the map'.
> Sometimes it will load the data eventually if one persists, but
> generally it is better to give it a rest for a few hours and try later.
> It only occurs using Potlatch 2 btw, Potlatch 1 still works fine and
> never fails to get the data in my experience. It might also be relevant
> to mention that we recently experimented with building our own OSM stack
> on a very slow computer we were unable to get it to load data at all -
> we always got the 'could load the map' type error when loading anything
> but the simplest data into Potlatch 2.

Richard has made a change to P2 this morning to try and make sure that 
any error messages from the server are properly reported.

>     At the very least you need to give us some information like a
>     timestamp and/or IP address that would allow us to look at the logs.
>
> Will do. Can I provide this to you Tom directly rather than on the list?

Sure.

Tom

-- 
Tom Hughes (tom at compton.nu)
http://compton.nu/