[GraphHopper] Route not found exception

[Andreea Fechet]

Hello,
I get a "Not found " exception when I try to get the next route, on our 
local server, but the route works fine on your webinterface:
https://graphhopper.com/api/1/route?point=48.139745,11.572037&point=51.210755,10.458298&type=json&key=9cfe1620-1e83-4b4c-bf1a-ac8a95c9c9ea&locale=en-US.
What are the configuration settings that you are using?What can we do in 
order to solve this problem?
Thank you.
Best,
Andreea