[HOT] Instant help - IRC channel
Nick Allen
nick.allen.54 at gmail.com
Tue Nov 11 17:56:23 UTC 2014
Sander & Pierre,
I've expanded the entry in LearnOSM in line with the emails. If you can
have a quick check for accuracy I'd be grateful:
http://learnosm.org/en/coordination/tasking-manager/#getting-live-help
Regards
Nick
On 10/11/14 15:54, Pierre Béland wrote:
> Sander
>
> Thanks to documenting this.
>
> We will have have to synchronize ourselves and use the same link. It
> has been suggested to use this link that I find more intuitive for
> newcomers : https://kiwiirc.com/client/irc.oftc.net/hot
>
> I have added this link in some TM jobs since this Kiwiirc instance is
> easier. It is now added also otn the Task Manager front page. I
> suggest that both the Task Manager front page and the LearnOSM refer
> to this instance.
> Pierre
>
> ------------------------------------------------------------------------
> *De :* Sander Deryckere <sanderd17 at gmail.com>
> *À :* Nick Allen <nick.allen.54 at gmail.com>
> *Cc :* Pierre Béland <pierzenh at yahoo.fr>; "HOT at openstreetmap.org"
> <hot at openstreetmap.org>
> *Envoyé le :* Lundi 10 novembre 2014 10h16
> *Objet :* Re: [HOT] Instant help - IRC channel
>
> Some remarks:
>
> * New users often expect immediate answers, or just ask a question and
> leave (like you would on a help site, which mails you about answers).
> It's best to warn them to leave the page open as long as possible
> (until they got an answer)
> * After the sencentce "Alternatively, use the IRC client of your
> choice", I'd mention the parameters: server is irc.oftc.net
> <http://irc.oftc.net/>, channel is #hot.
> * The user-friendlyness of IRC depends a lot on the client. I don't
> find the osm standard IRC client very pretty, which may scare away
> people. It might be worth to try some others like
> https://kiwiirc.com/client/irc.oftc.net/hot (though that should
> probably be changed at the TM level)
>
> Regards,
> Sander
>
> 2014-11-10 15:48 GMT+01:00 Nick Allen <nick.allen.54 at gmail.com
> <mailto:nick.allen.54 at gmail.com>>:
>
>
>
> Pierre,
>
> I've added a section to LearnOSM concerning the *OSM HOT IRC
> Channel #hot *link from the home page of the Tasking Manager:
> http://learnosm.org/en/coordination/tasking-manager/#getting-live-help
>
> I was very impressed at how simple it is - I've only started using
> IRC in the last year, & wish I had found this version a lot
> earlier, because it is so easy.
>
> As usual, for anyone reading this message - if there's anything
> wrong in what has been put into LearnOSM, make sure it gets fixed
> - email, github, feedback from site - lots of options (Please
> don't use the 'do nothing & then complain' button).
>
> Regards
> --
> Nick
> Volunteer 'Tallguy' for
> https://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team
> http://www.openstreetmap.org/user/Tallguy
> Treasurer, website & Bonus Ball admin for
> http://www.6thswanleyscouts.org.uk/
> (treasurer at 6thswanleyscouts.org.uk
> <mailto:treasurer at 6thswanleyscouts.org.uk>)
>
> _______________________________________________
> HOT mailing list
> HOT at openstreetmap.org <mailto:HOT at openstreetmap.org>
> https://lists.openstreetmap.org/listinfo/hot
>
>
>
>
--
Nick
Volunteer 'Tallguy' for
https://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team
http://www.openstreetmap.org/user/Tallguy
Treasurer, website & Bonus Ball admin for
http://www.6thswanleyscouts.org.uk/ (treasurer at 6thswanleyscouts.org.uk
<mailto:treasurer at 6thswanleyscouts.org.uk>)
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