[HOT] Instant help - IRC channel

Nick Allen nick.allen.54 at gmail.com
Mon Nov 10 16:52:44 UTC 2014


Thanks for that, I'll update learnOSM

NickOn 10/11/14 15:54, Pierre Béland wrote:
> Sander
>
> Thanks to documenting this.
>
> We will have have to synchronize ourselves and use the same link. It 
> has been suggested to use this link that I find more intuitive for 
> newcomers : https://kiwiirc.com/client/irc.oftc.net/hot
>
> I have added this link in some TM jobs since this Kiwiirc instance is 
> easier.  It is now added also otn the Task Manager front page. I 
> suggest that both the Task Manager front page and the LearnOSM refer 
> to this instance.
> Pierre
>
> ------------------------------------------------------------------------
> *De :* Sander Deryckere <sanderd17 at gmail.com>
> *À :* Nick Allen <nick.allen.54 at gmail.com>
> *Cc :* Pierre Béland <pierzenh at yahoo.fr>; "HOT at openstreetmap.org" 
> <hot at openstreetmap.org>
> *Envoyé le :* Lundi 10 novembre 2014 10h16
> *Objet :* Re: [HOT] Instant help - IRC channel
>
> Some remarks:
>
> * New users often expect immediate answers, or just ask a question and 
> leave (like you would on a help site, which mails you about answers). 
> It's best to warn them to leave the page open as long  as possible 
> (until they got an answer)
> * After the sencentce "Alternatively, use the IRC client of your 
> choice", I'd mention the parameters: server is irc.oftc.net 
> <http://irc.oftc.net/>, channel is #hot.
> * The user-friendlyness of IRC depends a lot on the client. I don't 
> find the osm standard IRC client very pretty, which may scare away 
> people. It might be worth to try some others like 
> https://kiwiirc.com/client/irc.oftc.net/hot (though that should 
> probably be changed at the TM level)
>
> Regards,
> Sander
>
> 2014-11-10 15:48 GMT+01:00 Nick Allen <nick.allen.54 at gmail.com 
> <mailto:nick.allen.54 at gmail.com>>:
>
>
>
>     Pierre,
>
>     I've added a section to LearnOSM concerning the *OSM HOT IRC
>     Channel #hot *link from the home page of the Tasking Manager:
>     http://learnosm.org/en/coordination/tasking-manager/#getting-live-help
>
>     I was very impressed at how simple it is - I've only started using
>     IRC in the last year, & wish I had found this version a lot
>     earlier, because it is so easy.
>
>     As usual, for anyone reading this message - if there's anything
>     wrong in what has been put into LearnOSM, make sure it gets fixed
>     - email, github, feedback from site - lots of options (Please
>     don't use the 'do nothing & then complain' button).
>
>     Regards
>     -- 
>     Nick
>     Volunteer 'Tallguy' for
>     https://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team
>     http://www.openstreetmap.org/user/Tallguy
>     Treasurer, website & Bonus Ball admin for
>     http://www.6thswanleyscouts.org.uk/
>     (treasurer at 6thswanleyscouts.org.uk
>     <mailto:treasurer at 6thswanleyscouts.org.uk>)
>
>     _______________________________________________
>     HOT mailing list
>     HOT at openstreetmap.org <mailto:HOT at openstreetmap.org>
>     https://lists.openstreetmap.org/listinfo/hot
>
>
>
>


-- 

Nick

Volunteer 'Tallguy' for 
https://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team

http://www.openstreetmap.org/user/Tallguy

Treasurer, website & Bonus Ball admin for 
http://www.6thswanleyscouts.org.uk/ (treasurer at 6thswanleyscouts.org.uk 
<mailto:treasurer at 6thswanleyscouts.org.uk>)

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