[HOT] Fwd: step by step recipe for iD bug reporting (was: Problems saving in ID)

Charlotte Wolter techlady at techlady.com
Sat May 23 18:49:36 UTC 2015


Carl,

         It's very nice that you spelled out the steps, but
you're not getting it. We can't make ordinary mappers go
through those steps just to submit a problem report.
They need a link to a single page that has the words
"Problem Report" at the top. They fill in the blanks and
hit "Submit."
         Otherwise, we'll lose them. They'll just give up, and
we'll never know what issues are happening.

Charlotte



>Delivered-To: techlady at techlady.com
>Date: Sat, 23 May 2015 19:04:59 +0200
>From: Carl von Einem <carl at einem.net>
>Organization: www.einem.net
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>Subject: [HOT] step by step recipe for iD bug reporting (was: Problems
>  saving in ID)
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>Charlotte Wolter wrote on 23.05.15 16:57:
>
> > This is my point exactly. Github works only for people who already
> > are "insiders," people who know how to use it. It doesn't work if you're
> > not used to it.
> > We need a simple Problem Report form on the web site. If the coders
> > want to use Github to solve the problem, fine. They're welcome to it. But
> > for us ordinary people, we need something in simple direct English.
> > By the way, there still are a couple of ongoing issues with iD
> > that no one seems to be tackling, despite reports on Github.
>
>I'm no coder and here is my step by step recipe for iD bug reporting:
>Visit https://github.com/ and "Sign up" (the platform is independent from
>OSM and HOT so you'll need to create a new account first). When
>successfully logged in just follow this procedure:
>1. on the upper left is a search bar ("Search GitHub"): type 'iD' 
>and click "enter" on your keyboard
>2. in the list of search results click on "openstreetmap/iD" (should 
>be the first item)
>3. click on "Issues" (navigation bar on the right)
>4. click on "New issue" (green button)
>5. choose a good title and write your problem description
>6. click on "Submit..."
>Done!
>_______________________________________________
>HOT mailing list <mailto:HOT at openstreetmap.org>HOT at openstreetmap.org
>https://lists.openstreetmap.org/listinfo/hot
>
>

Charlotte Wolter
927 18th Street Suite A
Santa Monica, California
90403
+1-310-597-4040
techlady at techlady.com
Skype: thetechlady





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