[HOT] step by step recipe for iD bug reporting

Russell Deffner russell.deffner at hotosm.org
Sun May 24 04:51:12 UTC 2015

Never mind, think I answered my own question; so my opinion – if the idea is that anyone can ‘report a bug’ they find on any OSM tool/platform to the HOT volunteers coordinating the response who then triage and report to the proper place – that is not going to happen, sorry.



From: Russell Deffner [mailto:Russell.Deffner at hotosm.org] 
Sent: Saturday, May 23, 2015 10:12 PM
To: 'Clifford Snow'; 'Charlotte Wolter'
Cc: 'HOT'
Subject: RE: [HOT] step by step recipe for iD bug reporting


How would the report then get to the proper place?



From: Clifford Snow [mailto:clifford at snowandsnow.us] 
Sent: Saturday, May 23, 2015 8:16 PM
To: Charlotte Wolter
Subject: Re: [HOT] step by step recipe for iD bug reporting



On Sat, May 23, 2015 at 5:00 PM, Charlotte Wolter <techlady at techlady.com> wrote:

      Right. It should be clarified.
         "Problem with iD or JSOM"
        As for what else is needed, that is up to those who know how to fix either. Maybe the button above should lead to two choices: "iD" or "JOSM," at which point the appropriate questionnaire appears.
        Does JOSM include a way to report issues? To my knowledge, iD does not. Clearly they need to be separate.

JOSM bugs are reported on the josm.openstreetmap.de website. One the main JOSM page are the instructions: 

Found a bug? | Have an idea? | Make a suggestion?

*	Please report any bug found: Create a  <http://josm.openstreetmap.de/newticket> new ticket using the  <http://josm.openstreetmap.de/wiki/Help/Action/ReportBug> Report Bug entry in the main menu  <http://josm.openstreetmap.de/wiki/Help/Menu/Help> Help. Alternatively, the same function is available under  <http://josm.openstreetmap.de/wiki/Help/Action/About> About and  <http://josm.openstreetmap.de/wiki/Help/Action/ShowStatusReport> Show status report.
*	Discuss ideas and suggestions also in the  <http://josm.openstreetmap.de/newticket> bug tracker, on the  <https://lists.openstreetmap.org/listinfo/josm-dev> ​josm-dev mailing list, or on the ​#josm IRC channel.

JOSM is sold as an advanced editor which might give the impress that someone "steps up" from iD to JSOM. From what I've seen on HOT, for some tasks it is the preferred editor which means that new mappers are using JOSM. If they come from an open source, ie linux, background I don't see any real roadblocks to creating bug reports. But for the vast majority it is somewhat intimidating. One solution is to report the bug on the Tasking Manager for the task owner to verify. If it is a bug, the task owner reports the bug on the josm website. That allows the owner to triage the reports to make sure that they weed out user/training issues.


I'm inclined to suggest modifying the TM interface to include these issues. What does everyone else think?







OpenStreetMap: Maps with a human touch

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