[HOT] Level of user experience to focus on

Suzan Reed suzan at suzanreed.com
Fri May 29 07:42:26 UTC 2015

I agree, Spring. However, knowing I was contributing to helping real people and possibly even saving lives, that was enough of a reward for me. 

An intake funnel would be helpful to HOT and to the new contributor. Specific learning materials, a way to test those newly learned skills, and then a way to route people to tasks overseen by a community of dedicated expert mappers that can give positive feedback? Priceless, as they say. 


On May 28, 2015, at 11:26 PM, Springfield Harrison wrote:

Agreed.  For HOT mapping at least, OSM management is heavily challenged in three areas:
	• a large, untrained workforce, high in enthusiasm, low in skills (in general)
	• a relatively demanding, high tech task requiring some knowledge (or even a lot) of computing and aerial photo interpretation
	• relatively low job satisfaction, in that the results of the volunteers' work is not immediately tangible or visible
        To succeed in the face of the above factors requires a huge training and guidance system that leads the volunteer painlessly from task to task and ultimately to some sort of rewarding experience.  Without that supporting structure, the initial enthusiasm will peter out very quickly.  Many volunteers probably found OSM by chance/Google search and could easily move on to something else.

        GIS by the masses has many challenges.

                          Thanks, Cheers . . . . . . . . Spring Harrison

At 28-05-2015 22:07 Thursday, Shawn K. Quinn wrote:
> On Thu, 2015-05-28 at 12:57 +0000, Rekth K wrote: > Hi all, > > Thank you for all your welcoming messages! > > I'd like to ask a question on what type(s) of user(s) to take into > consideration when testing for usability and suggesting improvements. In > other words, for what level of experience am I supposed to optimise the > Tasking Manager? Should it be for first time visitors, those who land on > the hotosm page and do not know what HOT is? Or should the usability > testing lean towards fully experienced users and their needs? At the risk of sounding slightly elitist, I really think we should mostly assume at least minimally experienced users who have at least done some armchair mapping in their country and/or local area mapping partially aided by aerials. I say this for two practical reasons: 1. A humanitarian mapping project is not the time and place to learn how to properly use iD or JOSM. 2. The quality of work tends to correlate positively with level of mapping experience. -- Shawn K. Quinn <skquinn at rushpost.com> _______________________________________________ HOT mailing list HOT at openstreetmap.org https://lists.openstreetmap.org/listinfo/hot
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