[HOT] Level of user experience to focus on

Springfield Harrison stellargps at gmail.com
Fri May 29 07:54:02 UTC 2015

Right, I guess I was looking for more specific user feedback.  I've never
heard of one instance where the OSM mapping was actually used by a
helicopter crew or a ground crew was guided around a landslide.  I guess it
may have happened.

I was surprised that I could plunge in to verifying helipads with no
screening, certification or experience!

A bit too loose I feel . . .

Cheers . . . . .   Spring
Samsung Tab 4
On May 29, 2015 12:42 AM, "Suzan Reed" <suzan at suzanreed.com> wrote:

> I agree, Spring. However, knowing I was contributing to helping real
> people and possibly even saving lives, that was enough of a reward for me.
> An intake funnel would be helpful to HOT and to the new contributor.
> Specific learning materials, a way to test those newly learned skills, and
> then a way to route people to tasks overseen by a community of dedicated
> expert mappers that can give positive feedback? Priceless, as they say.
> Suzan
> On May 28, 2015, at 11:26 PM, Springfield Harrison wrote:
> Agreed.  For HOT mapping at least, OSM management is heavily challenged in
> three areas:
>         • a large, untrained workforce, high in enthusiasm, low in skills
> (in general)
>         • a relatively demanding, high tech task requiring some knowledge
> (or even a lot) of computing and aerial photo interpretation
>         • relatively low job satisfaction, in that the results of the
> volunteers' work is not immediately tangible or visible
>         To succeed in the face of the above factors requires a huge
> training and guidance system that leads the volunteer painlessly from task
> to task and ultimately to some sort of rewarding experience.  Without that
> supporting structure, the initial enthusiasm will peter out very quickly.
> Many volunteers probably found OSM by chance/Google search and could easily
> move on to something else.
>         GIS by the masses has many challenges.
>                           Thanks, Cheers . . . . . . . . Spring Harrison
> At 28-05-2015 22:07 Thursday, Shawn K. Quinn wrote:
> > On Thu, 2015-05-28 at 12:57 +0000, Rekth K wrote: > Hi all, > > Thank
> you for all your welcoming messages! > > I'd like to ask a question on what
> type(s) of user(s) to take into > consideration when testing for usability
> and suggesting improvements. In > other words, for what level of experience
> am I supposed to optimise the > Tasking Manager? Should it be for first
> time visitors, those who land on > the hotosm page and do not know what HOT
> is? Or should the usability > testing lean towards fully experienced users
> and their needs? At the risk of sounding slightly elitist, I really think
> we should mostly assume at least minimally experienced users who have at
> least done some armchair mapping in their country and/or local area mapping
> partially aided by aerials. I say this for two practical reasons: 1. A
> humanitarian mapping project is not the time and place to learn how to
> properly use iD or JOSM. 2. The quality of work tends to correlate
> positively with level of mapping experience. -- Shawn K. Quinn <
> skquinn at rushpost.com> _______________________________________________ HOT
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