[Osmf-talk] Joining OSMF - welcome pack suggestion

[Martijn van Exel]

Janet -- It was great meeting you at SOTM and welcome to OSMF. Thank you
very much for your feedback. Onboarding has been a challenge for OSM for a
long time. The proportion of people signing up but not continuing to map
anything is below 30% now. Imagine what OSM could be if we could double
that number!

Mikel already mentioned the Membership WG, which would probably the best
place to start addressing this. We used to have a Welcome WG as well, which
focused on welcoming new members after signing up but has not been active.
Perhaps some of this can be picked up by the new Membership WG,
https://wiki.openstreetmap.org/wiki/User:Mvexel/Welcome_Working_Group.

Let me know if I or the board can do anything to help you along if you want
to be more involved in this topic!

Martijn

Martijn van Exel
http://mvexel.github.io/

On Tue, Nov 8, 2016 at 7:54 AM, Mikel Maron <mikel.maron at gmail.com> wrote:

> This is a great suggestion Janet, we can definitely do more.
>
> There is a Membership Working Group, which would know details about the
> sign up process, and could work on improving the welcome communications. We
> are mainly volunteer, so need all the help we can get. Details on the WG
> are at http://wiki.osmfoundation.org/wiki/Membership_Working_Group
>
>
> * Mikel Maron * +14152835207 @mikel s:mikelmaron
>
>
> On Thursday, November 3, 2016 5:24 PM, Harry Wood <mail at harrywood.co.uk>
> wrote:
>
>
>
> Hi Janet.
> Welcome to the foundation, and to the osmf-talk mailing list!
>
> I like the "welcome pack" idea. We talked about this face-to-face on
> Tuesday of course. I think you're right. We've tended to assume that people
> know a fair bit about the foundation when they get to the stage of signing
> up as a member, but that is not necessarily the case, and a "welcome pack"
> might be good way to help new members feel more ...welcomed.
>
> This would be duplicating content on the osmfoundation.org site, where
> we've got some descriptions of the working groups, which hopefully are
> reasonably enticing and up-to-date (no? ok this is an area we should work
> on too!)
>
> (Questions for the membership secretary or whoever knows) I know we send a
> brief automated email of some kind when somebody joins. Do we use the CRM
> system for that? What's the current text? Do we know about the user's
> language preference at that stage? Is the welcome email translated?
>
> Harry
> ________________________________
>
> From: Janet Chapman <j.chapman at tanzdevtrust.org>
> To: "osmf-talk at openstreetmap.org" <osmf-talk at openstreetmap.org>
> Sent: Wednesday, 2 November 2016, 14:52
> Subject: [Osmf-talk] Joining OSMF - welcome pack suggestion
>
>
> Dear OSMF board
> I was so enthused by the Brussels events that I joined the foundation, but
> other than an initial email confirming my payment, have had nothing.
> I’m sure there are many others in the same situation, which seems like a
> bit of a lost opportunity given all the talk about wanting people to get
> more involved..
> In my opinion it would be a good idea to send out an (electronic) welcome
> pack to new members with a bit more background information about the
> foundation, its working groups, how you can get more involved, etc..
> Best wishes
> Janet
>
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>
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