[openstreetmap/openstreetmap-website] Get reported issues into OTRS (#1903)

Tom Hughes notifications at github.com
Wed Feb 27 10:21:50 UTC 2019


The numbers since the start of February look like this:

* 81 posts by active accounts
* 51 posts by suspended accounts - this will be automatic blocks
* 57 posts by deleted accounts - this will be manual blocks

So ignoring the automatic blocks where, in most cases, nobody will ever see the post it's about 40% spam most of which will only last a few hours before being killed.

Obviously it's not ideal but it's hard to do anything about it without impacting on genuine users - we already get the occasional case of a genuine post (usually by a new user with no edits) getting blocked by the automatic blocker.

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