[Tagging] Automatic edit: access=visitors --> access=customers

Kevin Kenny kevin.b.kenny at gmail.com
Fri Feb 26 17:50:27 UTC 2021


On Fri, Feb 26, 2021 at 12:21 PM Niels Elgaard Larsen <elgaard at agol.dk>
wrote:

>
> > Usual interpretation is that
> >
> > customers usually pay
> > visitors may not pay. Guests could be a better word to use for non
> paying people?
>
> Yes. But there is a big grey area and I cannot think of a better tag than
> customer.
>

Agreed. What we need is a term of art that means "those who are using the
parking to interact with a given establishment and are neither employees of
the establishment nor delivering goods to it."

There are many words in English used for this, and they carry a heavy
freight of connotation, since they refer to social relationships. A shop
would call them 'customers'; a restaurant might say 'customers' but more
often "diners"; a hotel would call them 'guests'; a library or museum would
say 'patrons'; a training or educational facility might say 'students'; a
church will say 'congregants' or 'worshipers'. A business office or
government facility is likely to use a neutral 'visitors', since they may
be 'clients' or 'vendors' or 'consultants' or whatever the relationship is.

OSM, for weal or woe, appears to have gone with 'customers' as the umbrella
term of art that encompasses all these categories of, "this parking
area/service way/entrance/... is for those interacting with the facility
but are not employees nor delivery drivers". The right answer is probably
simply to document it as such.

I realize that there are further corner cases, such as a hotel that has
separate parking for its paying guests and its business associates. I don't
think the data model yet contemplates that level of detail, so if that's
where you're going with this, discuss to your heart's content, follow 'any
tag you like' and Wikify your decision.

-- 
73 de ke9tv/2, Kevin
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