[Talk-GB] 'Can't load map'

[Peter Miller]

On 29 September 2011 11:41, Tom Hughes <tom at compton.nu> wrote:

> On 29/09/11 11:29, Peter Miller wrote:
>
>  This problem has popped up from time to time for over 9 months and has
>> been discussed on a number of occasions on the lists so I would be
>> surprised if there wasn't a ticket for it. If one Googles for 'could
>> load map' and 'potlatch' one comes up with a whole long lists of results
>> from December 10, April 11, May 11 and now in September 11. Also -- I
>> notice that it has been dismissed as an 'obsolete bug' on the wiki.
>> http://wiki.openstreetmap.org/**wiki/Potlatch_2/Archived_**
>> obsolete_Bug_list<http://wiki.openstreetmap.org/wiki/Potlatch_2/Archived_obsolete_Bug_list>
>>
>
> I am not aware of any tickets, or any reports of such a problem which
> haven't been adequately explained.
>
>
>  Correct. I think the actual message is 'couldn't load the map'.
>> Sometimes it will load the data eventually if one persists, but
>> generally it is better to give it a rest for a few hours and try later.
>> It only occurs using Potlatch 2 btw, Potlatch 1 still works fine and
>> never fails to get the data in my experience. It might also be relevant
>> to mention that we recently experimented with building our own OSM stack
>> on a very slow computer we were unable to get it to load data at all -
>> we always got the 'could load the map' type error when loading anything
>> but the simplest data into Potlatch 2.
>>
>
> Richard has made a change to P2 this morning to try and make sure that any
> error messages from the server are properly reported.
>
>
That's an impressive response time! I will keep going and let the list know
how I get on. I will send more detailed logs to Tom.

>
>     At the very least you need to give us some information like a
>>    timestamp and/or IP address that would allow us to look at the logs.
>>
>> Will do. Can I provide this to you Tom directly rather than on the list?
>>
>
> Sure.


Thanks. And thanks to Richard for his longer response below.


Peter


>
>
> Tom
>
> --
> Tom Hughes (tom at compton.nu)
> http://compton.nu/
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.openstreetmap.org/pipermail/talk-gb/attachments/20110929/a62b7ca8/attachment.html>