[Talk-us] UX Review

[Richard Weait]

On Tue, Mar 9, 2010 at 9:02 AM, SteveC <steve at asklater.com> wrote:
> Dear all
>
> One of the clear pieces of feedback from all the talk about improving the OSM UX was "show us these users who really find it difficult to use OSM". So, we're going to do that. We have a rough plan of action below

Awesome!  And great to have Mike and Nate pitching in.

My quick thoughts are:

0) Again, this is great.
1) I was going to suggest adding the "What brought you to OSM?" field
to our signup page, but I see that the ethnio js and popup is part of
the bolt|peters workflow.  Fair enough.
2) I know nothing about user testing.  I'm glad somebody else is doing
this.  ;-)
3) Test early, test often seems reasonable.[1]  The idea being that in
one testing session most testers will say the same set of things.
Test with a few, then revise and test again.
4) OSM should test the drunk demographic.[2] Some of our software
tools get used in bars.

[1] http://www.netmechanic.com/news/vol5/usability_no14.htm

[2] http://blog.bumblebeelabs.com/the-5-guerrilla-user-test/