[OSM-talk] Tele Atlas Introduces Online Map Feedback Tool

[David Groom]

----- Original Message ----- 
From: "Lars Aronsson" <lars at aronsson.se>
To: <talk at openstreetmap.org>
Sent: Friday, September 01, 2006 8:50 PM
Subject: Re: [OSM-talk] Tele Atlas Introduces Online Map Feedback Tool


> OJW wrote:
>
>> Do we officially have a feedback form for errors in our map?
>
> Of course not!  If we had, would you take responsibility for
> taking care of and answering the incoming reports?  If there was a
> feedback form and nobody ever acted on the reports, how do you
> think that would be perceived?  The wiki approach, encouraging
> users to "fix it yourself" is our strongest advantage.  It will
> keep complaints down because people will blame themselves for not
> contributing rather than blaming us for errors and omissions.
>

As a matter of fact a week after the Isle of Wight workshop I added a 
section to 
http://wiki.openstreetmap.org/index.php/Isle_of_Wight_workshop_2006 called 
"unresolved items", so that missing / wrong data could be investigated. That 
section has been there over three months and not used once :)

David



>> More generally, would it be useful to setup some
>> @openstreetmap.org email addresses?  "errors at openstreetmap.org"
>> would be ideal for this one,
>
> We could forward that address to your personal mailbox.
>
>> Another might be business at openstreetmap.org, for people who want
>> OSM data formatted for a particular use and are willing to pay.
>
> That is a business, which OSM is not.  Many of us are businessmen
> and could fulfill that role.  OSM could provide a business
> directory.  That could be a simple wiki page.
>
>
> -- 
>  Lars Aronsson (lars at aronsson.se)
>  Aronsson Datateknik - http://aronsson.se
>
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