[OSM-talk] Tele Atlas Introduces Online Map Feedback Tool

[Lars Aronsson]

OJW wrote:

> Do we officially have a feedback form for errors in our map?

Of course not!  If we had, would you take responsibility for 
taking care of and answering the incoming reports?  If there was a 
feedback form and nobody ever acted on the reports, how do you 
think that would be perceived?  The wiki approach, encouraging 
users to "fix it yourself" is our strongest advantage.  It will 
keep complaints down because people will blame themselves for not 
contributing rather than blaming us for errors and omissions.

> More generally, would it be useful to setup some 
> @openstreetmap.org email addresses?  "errors at openstreetmap.org" 
> would be ideal for this one,

We could forward that address to your personal mailbox.

> Another might be business at openstreetmap.org, for people who want 
> OSM data formatted for a particular use and are willing to pay.

That is a business, which OSM is not.  Many of us are businessmen 
and could fulfill that role.  OSM could provide a business 
directory.  That could be a simple wiki page.


-- 
  Lars Aronsson (lars at aronsson.se)
  Aronsson Datateknik - http://aronsson.se