[OSM-talk] Reporting routing problems

[Paul Norman]

On 5/28/2015 11:25 AM, Daniel Koć wrote:
>
> With MapQuest it was much harder to find how can I report another bug. 
> Finally I have found "Residential Map or Route Errors" link on Support 
> page ( https://support.mapquest.com/hc/en-us - looks like the link 
> itself is dynamic, because it has issue number included). Help service 
> was as quick as in OSRM, but they said MapQuest currently support is 
> only active for USA and Canada and while they hope international 
> routing will be also supported, they can only recommend me Open 
> MapQuest with OSM data. =} After I said that I originally came from 
> OSM itself, the help line operator said that he will "share this with 
> our routing team but please note that we are not actively supporting 
> international routing right now so I unfortunately can't make any 
> promises as to when we might get to this." Maybe our technical team 
> should talk with theirs to make better feedback channel available?

I would suggest reproducing the issue on open.mapquest.com and providing 
a link to that route when reporting.