[OSM-talk] Mapbox imagery won't load hires imagery that seems to exist

[Andreas Vilén]

Recently (in May or some time earlier), southern Sweden (as well as many
other locations) got new Mapbox imagery in many areas that earlier only had
very low resolution imagery. The resolution is not super hi-res, but
workable and much better than nothing. At best, it looks like this:
http://grillo.users.openstreetmap.se/hires%20mapbox.png

This imagery covers a large area, but in some places, the highest
resolution seemingly refuses to load (like Mapbox haven't imported all zoom
levels). It certainly looks like it's the same photography session:
http://grillo.users.openstreetmap.se/hilowres%20mapbox.png (yes, I have
tried to reload imagery, try for yourselves at this area:
http://www.openstreetmap.org/#map=19/56.15778/13.75513 )

In other places, where there was imagery before this big update, the old
poor imagery replaces the better imagery on higher zoom levels. For example
here, where the zoomed out imagery looks like it should be of higher
resolution than what replaces it when zoomed in (poor black and white
imagery): zoomed out:
http://grillo.users.openstreetmap.se/highres%20zoomed%20out%20mapbox.png ,
same area zoomed in:
http://grillo.users.openstreetmap.se/lowres%20zoomed%20in%20mapbox.png

I have already tried contacting Mapbox about this (about a month ago) but
got no reply.

I would be very grateful if anyone could shed some light on this situation!

Regards

Andreas

PS: In contacting Mapbox. I had to create a Mapbox account. Does anyone
know what's going on? Are they going to upload the higher resolution tiles
that they probably have? Does anyone have a way to contact Mapbox about
this that will actually go to someone who works with this? The contact
options for OSM mappers who use Mapbox imagery seem to be very limited. I
had to create an account and lie about my occupation (because they forced
me to choose between very few different job titles when creating the
account). Also, the contact form didn't seem to take OSM questions into
account at all.
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