[HOT] Instant help - IRC channel

Sander Deryckere sanderd17 at gmail.com
Mon Nov 10 15:16:40 UTC 2014


Some remarks:

* New users often expect immediate answers, or just ask a question and
leave (like you would on a help site, which mails you about answers). It's
best to warn them to leave the page open as long  as possible (until they
got an answer)
* After the sencentce "Alternatively, use the IRC client of your choice",
I'd mention the parameters: server is irc.oftc.net, channel is #hot.
* The user-friendlyness of IRC depends a lot on the client. I don't find
the osm standard IRC client very pretty, which may scare away people. It
might be worth to try some others like
https://kiwiirc.com/client/irc.oftc.net/hot (though that should probably be
changed at the TM level)

Regards,
Sander

2014-11-10 15:48 GMT+01:00 Nick Allen <nick.allen.54 at gmail.com>:

>  Pierre,
>
> I've added a section to LearnOSM concerning the *OSM HOT IRC Channel #hot
> *link from the home page of the Tasking Manager:
> http://learnosm.org/en/coordination/tasking-manager/#getting-live-help
>
> I was very impressed at how simple it is - I've only started using IRC in
> the last year, & wish I had found this version a lot earlier, because it is
> so easy.
>
> As usual, for anyone reading this message - if there's anything wrong in
> what has been put into LearnOSM, make sure it gets fixed - email, github,
> feedback from site - lots of options (Please don't use the 'do nothing &
> then complain' button).
>
> Regards
> --
>
> Nick
>
> Volunteer 'Tallguy' for
> https://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team
>
> http://www.openstreetmap.org/user/Tallguy
>
> Treasurer, website & Bonus Ball admin for
> http://www.6thswanleyscouts.org.uk/ (treasurer at 6thswanleyscouts.org.uk)
>
> _______________________________________________
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> HOT at openstreetmap.org
> https://lists.openstreetmap.org/listinfo/hot
>
>
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