[HOT] step by step recipe for iD bug reporting
Charlotte Wolter
techlady at techlady.com
Sat May 23 20:40:00 UTC 2015
Carl,
That sounds like we're getting closer to a solution, and
putting it under "Instructions" makes sense. It would be even
better if there were a button, labeled "Report a Problem" somewhere
in the Tasking Manager. (something for the future)
I would just write a draft "Problem Report" myself, but
I don't know what those who would fix a problem would need to
know, except the obvious stuff:
User Name:
Date:
Time (with your time zone):
Task Number:
(Actually there are two, the big task and the little
square they were working on. Too bad we can't capture this automatically)
Operating system (?):
Computer brand (?):
Charlotte
At 12:17 PM 5/23/2015, you wrote:
>Thanks, Clifford, that's an important step. As Charlotte correctly
>points out we'll probably lose a huge number of users here anyhow.
>But maybe this can be a basis for a "How can I report a technical
>problem?" guide in the "Questions About Tasks, Mapping or HOT?"
>section of the OSM Tasking Manager. Actually this should also be
>available in the "Instructions" tab and in
><http://tasks.hotosm.org/about>. Carl Clifford Snow wrote on
>23.05.15 20:44: > > On Sat, May 23, 2015 at 10:04 AM, Carl von Einem
><carl at einem.net > <mailto:carl at einem.net>> wrote: > > 1. on the
>upper left is a search bar ("Search GitHub"): type 'iD' > and
>click "enter" on your keyboard > > 2. in the list of search
>results click on "openstreetmap/iD" (should > be the first
>item) > > 3. click on "Issues" (navigation bar on the
>right) > > > At this point search to see if the bug has already been
>reported by > adding key words in the filter text box and hit enter.
>If no open issues > are found, then proceed to step 4. Otherwise
>enter any relevant > information into the existing
>issue. > > > 4. click on "New issue" (green button) > > 5.
>choose a good title and write your problem description > > 6.
>click on "Submit..." >
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Charlotte Wolter
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