[Osmf-talk] Anonymous notes on osm.org

[Roman Fischer]

If we offer the possibility to report bugs, then we create a certain  
expectation that such reports will be worked on in a timely manner.

As I've seen from my Mapdust-Experience, many mappers stop looking at  
bugs once they feel that the relevance-rate is too low. :-\

Asking a bug-reporter "Would you like our mappers to contact you in  
case your bug-report needs clarification?" could maybe be enough. And  
I would suggest to remove email adresses from the db once a bug is  
closed...

-Roman

Quoting Tom Hughes <tom at compton.nu>:

> On 13/11/12 06:37, Roman Fischer wrote:
>
>> While I agree that it should be simple and easy to report bugs, there
>> should be a way to contact the reporter in case more explanation is
>> needed... Maybe a "login" should not be required but at least an
>> optional email address for feedback/questions would certainly help.
>
> The problem with that is that as soon as we start asking for an  
> email address we'll have to provide a whole lot of explanation about  
> what we're going to do with it, who we're going to reveal it to, etc.
>
> Presumably we wouldn't want to reveal it to other mappers either  
> which would mean building some sort of system for sending them  
> messages through the web site and collecting replies...
>
> Tom
>
> -- 
> Tom Hughes (tom at compton.nu)
> http://compton.nu/