[OSM-talk] Big sponsors (was: WolframAlpha uses OpenStreetMap data)

[Ian Dees]

On Thu, Jun 17, 2010 at 9:31 PM, SteveC <steve at asklater.com> wrote:

> I think we can do better
>
>        http://customer.otrs.org/otrs/customer.pl
>
> is a horrible interface. I'd like something that works like uservoice.combut is integrated in to the rails port (because tom says so). I actually
> think we should go with uservoice.com, it's all set up and would take 5
> minutes to integrate, and then move to something self-hosted later. I don't
> think it would actually be super hard to write either. I even started doing
> it but got pissed off at all the negativity on this list... I must be
> getting old.
>

I think the negativity towards uservoice is that it is A) to use your words:
"a horrible interface" and B) more specifically, it is not meant for map
data in any way. I won't know what the user was looking at, what zoom level
they were at, if they clicked on a particular location for the problem,
etc. Additionally, it doesn't give us a good interface to work as a
community to fix the problems.

We could do all these things in the railsport and it would probably be a
good start.


>
> I outlined previously that you can do map and software bugs / features in
> one interface etc etc etc and uservoice isn't perfect blah blah blah. But I
> don't like the best being the enemy of the good.
>
> I think openstreetbugs is a good first step but I'd want to do better.
>

What do you mean by "do better"? Are there specific things other than "be
like uservoice"?
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